Returns policy statement

Our Error.
If the return is due to an error on our part, we will gladly arrange for the collection of the goods and refund all items including any delivery charges you incurred.

Faulty Goods.
If the product you purchase is faulty we may offer a repair, exchange or refund as appropriate.

Goods Damaged In Transit.
If your goods were damaged in transit, we request that you report it to us within 3 days. If the goods are visibly damaged upon receipt, it is very important to sign for the goods as “damaged on arrival” or refuse the delivery with the courier. Then contact us immediately and our customer services team will arrange for replacement or refund.

Goods Returned outside 30 days.
We will happily discuss the return of items outside a 30 day period, however they will be subject to a 15% handling charge/ restocking fee.

Warranty Repairs.
Where a product is supported by the manufacturer’s warranty, we will uphold such warranties and handle each claim within the individual manufacturer’s terms.

All goods must be returned to the address below ( This excludes all items that have been delivered direct from the manufacturer)
Supplies 4 U Ltd
Returns
126 Buckland’s End Lane
Hodge Hill
Birmingham
B34 6BP